"Bi-weekly" is a term some people read as twice a week. In Seattle's Best Maids' scheduling, bi-weekly means every 14 days — once every other week, not twice in the same week.

Yes. You can switch from bi-weekly to weekly, monthly, or any other frequency at any time. Per Seattle's Best Maids' Service Agreement, changes to your service need to be requested at least 48 hours before your next scheduled cleaning.

No, you don't need to be home. Many bi-weekly clients arrange entry through a key, lockbox, or door code — whatever works best for your household. If you'd rather be home to let the cleaner in, that works too.

Yes. For recurring bi-weekly clients, Seattle's Best Maids does its best to keep the same cleaner assigned to your home each visit, so they get familiar with your space and preferences over time.

Yes. The bi-weekly rate reflects the every-14-days schedule. Skipping a visit stretches the gap between cleanings, which can temporarily affect your per-visit rate until you're back on a consistent bi-weekly rhythm.

Tipping is optional and never required at Seattle's Best Maids. If you'd like to show appreciation, cash left for your cleaning technician is treated as a gratuity. Service payments go through Square; only cash or payments handed directly to the technician count as a tip.

Yes. Seattle's Best Maids brings all necessary cleaning supplies and equipment to every visit, so you don't need to provide anything. If you'd prefer the team use products you already own, let us know in advance — results can vary depending on the supplies used.

Flat-rate bi-weekly bookings include a 24-hour satisfaction guarantee — if something was missed, let Seattle's Best Maids know within 24 hours of your cleaning and a technician will return to fix it at no extra charge. This guarantee applies to flat-rate service, not hourly bookings.

Yes, Seattle's Best Maids recommends starting with a Deep Cleaning before moving to a bi-weekly schedule. A deep clean handles built-up grime, baseboards, and detail work your home may have accumulated over time, so your first bi-weekly visit starts from a clean baseline instead of trying to catch up.

For most households, bi-weekly cleaning is enough — it keeps buildup from getting far enough ahead to become a real problem. Light daily habits, like wiping counters or a quick tidy, help keep the two-week stretch comfortable. Homes with heavier daily use — young kids, multiple pets, high foot traffic — sometimes find weekly service a better fit.

Bi-weekly cleaning happens every 14 days; monthly cleaning happens every 30. The shorter interval means less time for grease, soap scum, and dust to build up, so each bi-weekly visit stays closer to light maintenance. Monthly visits cost less overall but often involve more work per visit since more time has passed.

No, you don't need to clean before Seattle's Best Maids arrives — that's the point of the service. Lightly decluttering surfaces, like clearing off countertops, can help the team clean more thoroughly in the time allotted, but it isn't required.

Yes. Bi-weekly cleaning costs less in total per month than weekly cleaning, since you're booking half as many visits. Weekly plans typically carry a steeper per-visit discount, but the total monthly spend is still higher than bi-weekly because of the added frequency.

Regular cleaning removes dust, pet dander, and other allergens that build up between visits, which can help reduce allergy and asthma triggers in the home. Bi-weekly service keeps that buildup from accumulating for a full month at a time, which is one reason households with pets or allergy-sensitive family members often choose it over monthly service.

The number of cleaners assigned to a bi-weekly visit depends on the home's size and scope — some visits are handled by one cleaner, others by a small team. Your quote from Seattle's Best Maids will let you know what to expect for your specific home.

Yes, you can pause your bi-weekly service for a vacation or any other reason. Like Seattle's Best Maids' standard cancellation and rescheduling policy, at least 48 hours' notice before your next scheduled visit is needed to adjust your booking without penalty.